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Our Rates & Policies

At Twin Oaks Pet Boarding, we believe in transparency and flexibility. Below you'll find our current pricing and important policies to help you plan your dog's stay with confidence. 

Boarding Rates

  • $45 per night for one dog, and $30 for each additional dog in the same kennel.

Add-On Services:

  • Extra Playtime: $10 for one dog, $5 for each additional dog

  • Nature Walks: $10 for one dog, $5 for each additional dog

  • Bath: Prices vary by dog size and coat length - Nail Trim included

  • Nail Trim Only: $10 

Please note that pick-up after 2PM on the day of departure may result in a late fee. See our policies for more details.

Daycare Rates

  • $25 for one dog, and $15 for each additional dog in the same kennel.

Add-On Services:

  • Bath: Prices vary by dog size and coat length - Nail Trim included

  • Nail Trim Only: $10

Vaccination Requirements

For the health and safety of all of our guests, all dogs must be current on the following vaccinations: ​

  • Rabies

  • Distemper/Parvo (DHPP)

  • Bordetella 

We require proof of vaccination prior to your dog's stay. Records can be emailed to us or uploaded during the reservation process. â€‹Please Note- Puppies must be fully vaccinated before attending daycare or boarding.

Payment Policies

  • Payment is due at scheduled pick up.

  • We accept cash, check, or Venmo. 

  • A deposit is required for all holiday reservations. See Holiday Policy Section. 

Drop-Off & Pick-Up Hours - Late Fee Policy

  • Monday - Friday: 7:30am-5pm (Closed for lunch between 12-1pm)

  • Saturday: 7:30am-12pm

  • Sunday: 3-5pm​

Late Pick up Fee (Boarding Only):

​Pick-ups after 2 PM will incur a $15 late fee per dog. This helps us manage our schedule and provide the best service for all pets in our care. 

Please be on time; early or late arrivals may not be accommodated.

Medication Administration Policy

If your dog requires medication during their stay, we are happy to administer it as directed. To ensure proper handling and care, there is a $15 medication administration fee per stay. Please provide all medication in their original containers, clearly labeled with instructions. 

**We do not administer Insulin**

Holiday Policy

During major holidays, we often book up in advance. A deposit may be required. Deposits are fully refundable in the event that you need to cancel as long as you let our office know 7 days prior to your pets scheduled arrival date. 

Emergency Policy

If a pet becomes sick or injured in our care, Twin Oaks will refer to a veterinarian for assistance. We refer any medical attention to your personal vet, Veterinary Emergency Hospital of Concord, or Pet Emergency and Trauma Services for after hour needs. Twin Oaks will contact the owner if an emergency occurs. 

(704) 647-7907

Concord, North Carolina

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