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Updated Pricing -
Effective Dec 1, 2025

We're committed to providing exceptional care, safe play, and a calm environment where every dog feels at home. To keep up with rising costs and continue to support our amazing staff, our new pricing will take effect December 1, 2025. Daycare pricing will be updated January 1, 2026.​

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All existing reservations made prior to this change will be honored at the original rate. 

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Boarding

Cozy kennels, daily playtime, and plenty of love included. 

  • Standard Kennel: $50 per night

  • Additional Dog (same kennel): $30 per night

Boarding is based on a 24-hour stay. Early drop off or late pick-up may include a daycare fee.

Daycare

Fun, social, and fully supervised play - perfect for burning off energy.

  • Full Day: $30 per day

  • Half Day (5 hours or less): $25

  • Additional Dog: $20 per day

Inquire about our VIP Pup Program: After 10 visits, get 1 free! 

Add-Ons

Little extras to make your dog's stay even better. ​​

  • Walks & Extra Playtime: $15 for 1 dog, $10 for each additional

  • Exit Bath: $30-$60 (based on size)

  • Nail Trim: $12

  • Medication Administration: $5/day or $20 flat rate fee

  • Late Pick-Up (after 12pm): $25

Don't see what you need? Just ask - we're happy to help with special requests whenever possible. 

Thank You for Trusting Us

Your pets are family and we are so grateful to care for them as our own. If you have any questions about the new rates or upcoming stays, please reach out anytime. 

Policies

Vaccination Requirements

For the health and safety of all of our guests, all dogs must be current on the following vaccinations: ​

  • Rabies

  • Distemper/Parvo (DHPP)

  • Bordetella 

We require proof of vaccination prior to your dog's stay. Records can be emailed to us or uploaded during the reservation process. â€‹Please Note- Puppies must be fully vaccinated before attending daycare or boarding.

Payment Policies

  • Payment is due at scheduled pick up.

  • We accept cash, check, or Venmo. 

  • A deposit is required for all holiday reservations. See Holiday Policy Section. 

Drop-Off & Pick-Up Hours - Late Fee Policy

  • Monday - Friday: 7:30am-5:00pm (Closed for lunch between 12-1pm)

  • Saturday: 7:30am-12:00pm

  • Sunday: 3:00-5:00pm​

Late Pick up Fee (Boarding Only):

​Pick-ups after 12 PM will incur a $25 late fee per dog. This helps us manage our schedule and provide the best service for all pets in our care. 

Please be on time; early or late arrivals may not be accommodated.

Medication Administration Policy

If your dog requires medication during their stay, we are happy to administer it as directed. To ensure proper handling and care, there is a $20 medication administration fee per stay. Please provide all medication in their original containers, clearly labeled with instructions. 

**We do not administer Insulin**

Holiday Policy

During major holidays, we often book up in advance. A deposit may be required. Deposits are fully refundable in the event that you need to cancel as long as you let our office know 7 days prior to your pets scheduled arrival date. 

Emergency Policy

If a pet becomes sick or injured in our care, Twin Oaks will refer to a veterinarian for assistance. We refer any medical attention to your personal vet, Veterinary Emergency Hospital of Concord, or Pet Emergency and Trauma Services for after hour needs. Twin Oaks will contact the owner if an emergency occurs. 

(704) 647-7907

Concord, North Carolina

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